Zach Thompson
Zach Thompson
Service Technician
3 Reviews
Gas Furnace Repair in Springfield, IL 62702
“I am beyond impressed with the professionalism and kindness we were shown by Zach and Alan.
We were experiencing an issue with our unit and Zach called ahead of time to let us know how long until he would be there. He explained the entire process of repair, and took the extra few minutes to answer all of my questions. He was knowledgeable and efficient. Laura reached out to me to schedule me and double checked everything. Alan called before he came by as well and even asked if there was somewhere that I prefer he park. He was thorough, kind, and excellent in explaining all costs! Highly recommend and so glad we chose them!”
Gas Furnace Repair in Springfield, IL 62640
“Zach was very efficient, polite and knowledgeable. He called to say he was coming, told us what he was doing. Explained what was wrong and told us the cost before completing the job. We called on a Sunday and were very grateful he could come in a timely amount of time. We signed up for a maintenance agreement because of Zach's efficiency. Thank you for the great service.”
Air Conditioner Repair in Springfield, IL 62704
“We have a Bryant AC. Last year the control unit malfunctioned and we had it replaced. This year, the same unit broke down again. This time, Zach was our technician. He is the ultimate service professional we had the pleasure to work with. He was thorough, patient and polite. He explained the issue and dug deeper into the root cause of this problem. He was friendly and he made us feel assured. Top notch technician.”