Home Solutions Advisor
Air Conditioner Replacement in Chatham, IL 62629
“MB Heating and Cooling Rocks!
I recently had to have an emergency repair and replacement of an A/C unit at our rental property–during the hottest week of the year. With one call late on a Sunday your amazing crew leapt into action.
The tech arrived at 11:30 that night but the unit was too far gone to fix. I got a call bright and early on Monday morning from your wonderful and helpful admin staff and we scheduled a site visit for that afternoon.
Josh showed up on the dot at our scheduled time, put on his shoe covers and mask, and we got down to the business of finding the best solution for our needs. It's rare to thoroughly enjoy an experience that will require you to write a big check at the end but Josh made it happen. He is knowledgeable, thorough, and can explain technical details without ever talking down to you.
Because it would be a few days before the unit could be installed, Josh brought over a portable A/C unit and set it up so the tenants would have some respite from the heat. What an amazing service! And to top it off there was a schedule opening and with our approval Levi, Mike, and Nicole came a day early for the installation. I think they left the job site cleaner than they found it.
We will only use MB Heating and Cooling and I will always recommend you. Thanks for all you do for your customers and your community!”
Air Conditioner Replacement in Springfield, IL 62711
“From the first phone call my experience with MB has been exceptional. Each of your employees I have met have been super-nice, knowledgeable and respectful. I want to thank all of them. Rob, Josh, Levi, Nicole and Mike. Please
know they are great ambassadors for your company.”