James Craig II

“Alan sat down with me and we discussed my needs and expectations. He ran an air quality test and later a water quality test. His recommmendations are computer based from expectations and the right product for the specific job. I approve any work order up front and follow up with sign-off once completed and satisified the product worked and met my expectations.
I was notified prior to my service appointment to tell me Jason would be installing my whole house humidifier and when to expect him. He was prompt, polite and completed the work in a timely manner. He seemed very knowledgeable.
Again, I was notified prior to my service appoinment when Devyn came to install my Honeywell Prestie IAQ Comfort System. He also was prompt, polite and completed the work iin a timely manner. He also seemed very knowledgeable.
There was an issue with a part on the humidifier either caused by a faulty part or the water quality which clogged the water from actually being disbursed. James came to inspect the job and identified the part with the issue. It was replaced immediately.
I am very happy not to have to continually clean, refill water levels and costly filters in my stand alone humidifier which really only worked for one room. Now I have a comfortable home to live in.”