Alan Hall

Allan Hall

Alan Hall

Home Solutions Advisor

2 Reviews

Whole-House Dehumidifier Installation in Chatham, IL 62629

“Alan sat down with me and we discussed my needs and expectations. He ran an air quality test and later a water quality test. His recommmendations are computer based from expectations and the right product for the specific job. I approve any work order up front and follow up with sign-off once completed and satisified the product worked and met my expectations.
I was notified prior to my service appointment to tell me Jason would be installing my whole house humidifier and when to expect him. He was prompt, polite and completed the work in a timely manner. He seemed very knowledgeable.
Again, I was notified prior to my service appoinment when Devyn came to install my Honeywell Prestie IAQ Comfort System. He also was prompt, polite and completed the work iin a timely manner. He also seemed very knowledgeable.
There was an issue with a part on the humidifier either caused by a faulty part or the water quality which clogged the water from actually being disbursed. James came to inspect the job and identified the part with the issue. It was replaced immediately.
I am very happy not to have to continually clean, refill water levels and costly filters in my stand alone humidifier which really only worked for one room. Now I have a comfortable home to live in.”

- Anna M.

Gas Furnace Repair in Springfield, IL 62702

“I am beyond impressed with the professionalism and kindness we were shown by Zach and Alan.
We were experiencing an issue with our unit and Zach called ahead of time to let us know how long until he would be there. He explained the entire process of repair, and took the extra few minutes to answer all of my questions. He was knowledgeable and efficient. Laura reached out to me to schedule me and double checked everything. Alan called before he came by as well and even asked if there was somewhere that I prefer he park. He was thorough, kind, and excellent in explaining all costs! Highly recommend and so glad we chose them!”

- Emily M.